Submit a request – Gigs in Scotland

Please choose your issue below

Your email address

Event Name

First Name

Last Name

Name of person who booked the tickets (if different to above)

What is the best phone number to reach you on?

Which type of ticket do you have?

Please note: Not all ticket types are applicable to each show. Check your booking confirmation for your ticket type.

Which area of the stadium is your ticket for?

Booking Reference

This can be found in your confirmation email when you purchased the ticket. (e.g. 11-12345/UK3)

Would you like to join the Access database?

By signing up to our database, you will be able to receive information and updates about accessibility at our events.

Will you be using a wheelchair?

Do you need wheelchair charging facilities?

Will you be bringing a mobility scooter?

Will you require access to Accessible Toilets?

Do you need a changing places unit with a hoist, changing bed, sink, and toilet?

Do you need to store medication in a fridge during the festival?

Please advise what you would like us to store for you

Will you be accompanied by an assistance dog?

Please note: Your assistance dog must have the correct accreditation. Please attach this to your application if you are looking to bring your assistance dog.

Do you require a British Sign Language Performance Interpreter (BSL)?

Do you require a Audio Description?

Do you require live captioning?

Would you benefit from use of a Sensory/Quiet space?

How are you arriving to site?

Please note: Accessible car parking spaces are limited and operate on a first-come, first-serve basis for approval.

Do you need access to Accessible Parking?

Please Note: Spaces in this area are limited.

Please enter in your car registration number

Do you already have a free PA/Companion ticket via Ticketmaster or the SEC?

Please note: If you have bought a ticket for the Accessible Platform via Ticketmaster/SEC, you must request a companion ticket from them. If you are not in the Accessible Areas and have been asked to complete this form to request a refund for the ticket you purchased for your PA/Companion, please leave more info in the additional requirements box.

Prescription Medication

You will be able to bring easily recognisable medication and medical supplies (e.g. insulin pens, inhalers, over the counter medication, etc) without authorisation. This is only needed where controlled drugs are required, which can't be easily recognised.

Please tell us more about the prescription medication you require to bring.

Food/Non-alcoholic Drinks

This is only applicable where food/non-alcoholic drinks are required due to medical or accessibility requirements (e.g. specific diets, allergies, etc).

Please tell us more about why you require to bring your own food/non-alcoholic drinks.

Large Bag

Bag sizes for the event will be restricted. Bags which are larger than allowed can be authorised if needed due to medical or accessibility requirements.

Please tell us more about why you require to bring a bag larger than the bag restriction size.

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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